Hassle-Free Returns
Returns & Refunds
Shop with confidence! Easy 30-day returns on most items because we want you to love what you buy.
Our Simple Policy
If you're not completely satisfied, you can return most items within 30 days for a full refund or exchange.
30-Day Window
Return most items within 30 days of delivery
Full Refund
Get your money back or exchange for another item
Free Returns
Prepaid return labels for defective items
How to Return an Item
1
Log into Your Account
Go to your account and find the order you want to return.
2
Select Items to Return
Choose the items and reason for return. Click "Request Return".
3
Print Return Label
Download and print the prepaid return shipping label.
4
Pack & Ship
Pack items securely in original packaging and attach label.
5
Get Your Refund
Refund processed within 5-7 days after we receive your return.
Returnable Items
- ✓Unworn clothing with tags attached
- ✓Unused accessories in original packaging
- ✓Shoes in original box, unworn
- ✓Unopened beauty products
- ✓Electronics in original packaging with all parts
Non-Returnable Items
- ✗Underwear and intimate apparel
- ✗Opened beauty or personal care products
- ✗Custom or personalized items
- ✗Final sale items (marked as such)
- ✗Items without original tags or packaging
Refund Information
Refund Timeline
- 5-7 business days after we receive your return
- Additional 3-5 days for bank processing
- Email notification when refund is processed
Refund Method
- Refunded to original payment method
- Shipping costs refunded if item is defective
- Store credit option available for faster processing
Need Help with a Return?
Our customer support team is ready to assist you with any return or refund questions you may have.